Member Experience

PowerUp Fall ‘22: Your Member Experience Is Bigger Than You Think

A successful member experience is key for long-term profitability and gym growth. Learn about new products and how PushPress is automating the journey!

Monica Hilton
October 27, 2022
PowerUp Fall ‘22: Your Member Experience Is Bigger Than You Think
TL;DR
A successful member experience is key for long-term profitability and gym growth. Learn about new products and how PushPress is automating the journey!

When a new member comes to your gym, they might think they’re just there for a great workout. But we know that a successful member experience includes so much more than what happens between a warmup and cooldown. From the first time a lead checks out your website to the moment they’ve been a long-term member, referring friends and family to join as well, you have the opportunity to offer them an extraordinary experience.

Unforgettable member experience

The PushPress team has been working hard to help you own the perfect member experience at your gym and that’s what yesterday’s Fall 2022 PowerUp Event was all about. We’re excited to show you the opportunities that lie ahead.

Welcome To The Future Of Gym Ownership.

If you’re new around here, welcome! PushPress is a suite of digital solutions that allow you to automate everything, from member billing and scheduling with Core, to website and lead generation with Grow, and workout tracking and delivery with Train.

We encourage you to jump on a call with one of our staff members - many of which own gyms themselves - to talk through which solutions are the best fit for your business needs.

For our current PushPress clients, thank you for being part of this journey. We look forward to continuing to serve you and consistently upgrading your membership experience. We also encourage you to book a demo call with your PushPress account executive to find out if you’re getting the most out of the products you’re currently using.

As we focus on the future, we know - like you do - that member experience is paramount. A member’s first impressions set the tone for what they can expect from your gym. An extraordinary member experience improves customer retention and leads to greater revenue. More revenue allows you to hire elite staff and continue to grow. It all revolves around a phenomenal experience.

Make members feel welcome

See Things From The Member Perspective.

The PowerUp Event is an opportunity for you to actually see the journey through the eyes of the member. You’ll discover how easy it is to implement this unforgettable member experience in your gym, and how that translates into substantial revenue.

You’ll hear from our Chief Product Officer Chris McConachie, and Grow Product Manager Marissa Paulsen, as they explain all the exciting updates coming to PushPress clients.

A few highlights include:

  • Devoting more resources to expanding the Member App
  • Developing the Staff App
  • Adding automations to the Social Feed
  • Improving your website’s SEO
  • Increasing data syncing between Core and Grow
  • Converting more leads through improved automation
  • Making Grow your virtual assistant that never sleeps
  • And much more!

The importance of the membership experience can’t be understated. We know you have elite coaches, state-of-the-art equipment and an amazing community. But ultimately, people will remember how you made them feel. When they feel like you genuinely care, they will be fiercely loyal to your business.

Your Mission, Should You Choose To Accept It...

This PowerUp event challenges you to take a uncommonly honest look at your member experience. From basic tasks like signup to complex data like potential member churn, how are you handling these things? And here’s an important piece of the puzzle: How much of this list is automated, versus you doing it manually?

At PushPress, our time and energy is spent strategically crafting this member experience to make it easy for you and unforgettable for your clients. The PowerUp event is the culmination of years of research, design and development. We’re aiming to show you how you can leverage a wide variety of tools to raise the bar on your member experience, increase your revenue and usher in the future of gym ownership.

ARE. YOU. READY?! Click here to watch the Fall 2022 PowerUp Event!

PowerUp Fall 2022
Monica Hilton

Monica is our Content Manager extraordinaire for PushPress. She also owns her gym in Indianapolis, Together We Rise CrossFit, which she opened in 2014 and previously worked in IndyCar racing.

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